Privacy Policy

1. WHO WE ARE AND CONTACT INFORMATION

EVE
EVE INC.
Ontario, Canada, L0R1E0

Contact Email: info@eveinc.ca

Should you have any questions or concerns about our processing of personal data, please reach out to us at the above contact details.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to the personal data we collect through:

The EVE application (on mobile or web).
Related websites or online channels operated by EVE.
Any other interactions you may have with us in connection with the Services.

For any third-party services or websites that may be linked within EVE (e.g., ticketing platforms, social media logins), their own privacy policies govern their data collection and usage practices. We encourage you to review those policies before using third-party services.

3. INFORMATION WE COLLECT

We collect information about you in various ways, including directly from you, automatically when you use our Services, and from third parties.

3.1 Information You Provide to Us

Account Registration and Profile Details
- Name, email address, phone number, user ID/username, password, date of birth, and any other details you choose to provide (e.g., profile photo, interests, etc.).
Preferences and Interests
- Event categories, venues you like, preferred locations, and other preference data to personalize your experience.
Communication and Support
- When you contact us or send us questions, we collect the content of your communication as well as your contact details.
User-Generated Content
- Any content (reviews, comments, photos, etc.) you upload or post in the App.
Payment and Transaction Data
- If you purchase tickets or redeem promotions directly through our App, we or our third-party payment processors may collect billing details (e.g., name, billing address, partial payment card details). Full payment card data is usually collected and stored by our payment processor, not by us directly.

3.2 Information Collected Automatically

Usage Data
- Information about how you interact with the App, including pages/screens viewed, features used, event searches, time spent, and the dates/times of your visits.
Device Data
- IP address, unique device identifiers, browser type, operating system, mobile network information, and App version.
Location Data
- If you grant permission, we collect your precise or approximate geolocation to recommend local events and promotions. You can disable location access at any time through your device settings.
Cookies and Similar Technologies
- We (and our service providers) use cookies, web beacons, pixels, and similar technologies to collect data about your browsing and usage patterns. These technologies help us remember your preferences, understand user engagement, and customize your experience.

3.3 Information from Third Parties

Social Media or Other Third-Party Logins
- If you register or log in via social media platforms (e.g., Facebook, Google), we may collect information authorized by those services, such as your public profile information (name, email address).
Event Organizers and Venue Partners
- If you purchase or book through our App, we may receive confirmations or updates about your transaction from event organizers, payment processors, or venue partners.
Analytics and Advertising Partners
- We may receive aggregated or anonymized data from analytics providers (e.g., Google Analytics) or advertising networks that help us measure user engagement or deliver targeted ads.

4. HOW WE USE YOUR INFORMATION

We use the information we collect for various legitimate business purposes, including:

Providing and Personalizing the Services
- To create and maintain your account, tailor event recommendations based on your preferences and location, and process your transactions.
Facilitating Bookings and Purchases
- To allow you to buy tickets, redeem promotions, and book experiences.
User Engagement and Communication
- To send you service-related communications, respond to your inquiries, and notify you of changes to our Services.
Marketing and Promotional Purposes
- Subject to your consent or applicable law, we may send you newsletters, special offers, or promotional materials about events and experiences we believe may interest you.
Analytics and Improvements
- To understand user behavior, diagnose technical issues, and improve our Services, features, and user experience.
Legal and Security
- To enforce our agreements, detect and prevent fraud, and comply with applicable legal obligations or law enforcement requests.

5. LEGAL BASES FOR PROCESSING (WHERE APPLICABLE)

In regions where specific legal bases for processing personal data are required (e.g., the European Economic Area, United Kingdom), we rely on:

Consent: For marketing communications, collecting precise location data, or other optional data uses.
Contractual Necessity: When processing is necessary to provide you with the Services under our Terms of Use.
Legitimate Interests: For analytics, improving the Services, fraud detection, and protecting our rights, provided these interests are not overridden by your data protection rights.
Legal Obligations: When processing is necessary to comply with legal or regulatory requirements.

6. HOW WE SHARE YOUR INFORMATION

We do not sell your personal data. However, we may share your information in the following circumstances:

Service Providers and Vendors
- We engage trusted third parties to perform functions on our behalf, such as hosting, payment processing, analytics, and customer support. They have access only to the personal data needed to perform these tasks and are contractually obligated to protect it.
Event Organizers and Venue Partners
- When you make a booking or purchase a ticket, we share relevant data (e.g., your name, email address, booking details) with the organizer or venue to facilitate the event or promotion.
Analytics and Advertising Partners
- We may share aggregated or anonymized data with analytics and advertising providers to measure performance and deliver relevant ads (where permitted by law).
Business Transactions
- If we undergo a merger, acquisition, reorganization, or asset sale, your personal data may be transferred as part of that transaction, subject to appropriate confidentiality measures.
Legal Requirements and Protection
- We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, or ensure the safety of our Users or the public.

7. INTERNATIONAL DATA TRANSFERS

Your personal data may be transferred to and stored in countries other than your own, which may have data protection laws that differ from those in your jurisdiction. In such cases, we will ensure that the recipient of your personal data offers an adequate level of data protection, typically by entering into standard contractual clauses or implementing other lawful transfer mechanisms.

8. COOKIES AND SIMILAR TECHNOLOGIES

We and our partners use cookies, beacons, tags, and scripts to:

Remember your preferences and login details.
Analyze site/app traffic and user interactions.
Deliver targeted advertisements (where legally permitted).

You can control cookies through your browser or device settings; however, disabling them may affect certain functionalities of the Services.

9. THIRD-PARTY LINKS AND INTEGRATIONS

Our Services may include links to third-party websites or integrations (e.g., payment gateways, social media logins). This Privacy Policy does not apply to those third-party sites or services, and we are not responsible for their data practices. We recommend that you review their respective privacy policies.

10. USER-TO-USER COMMUNICATIONS

If our Services allow Users to communicate directly with one another (e.g., messaging, event discussions), we may monitor, store, and review such communications for compliance with our Terms of Use and this Privacy Policy, if required by law or if we have a good-faith belief that such review is necessary for security or to protect our legitimate interests.

11. DATA RETENTION

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:

Business needs and service provision.
Legal, tax, accounting, or compliance obligations.
Handling of disputes and enforcement of our agreements.

When we no longer need your personal data, we will securely delete or anonymize it.

12. HOW WE PROTECT YOUR INFORMATION

We maintain appropriate administrative, technical, and physical safeguards to protect the information we collect, including:

Encryption for data transmitted over public networks (e.g., SSL/TLS).
Access controls limiting who can access personal data.
Regular security assessments to identify vulnerabilities.

Despite our best efforts, no security system is impenetrable, and we cannot guarantee absolute security of your data.

13. MARKETING AND PROMOTIONAL COMMUNICATIONS

Where permitted by law, we may send you marketing or promotional communications about new features, events, or offers. You can opt out at any time by:

Clicking the “Unsubscribe” link in any marketing email.
Adjusting your preferences in your account settings.
Contacting us at info@eveinc.ca.

You will continue to receive administrative and service-related messages even if you opt out of marketing emails.

14. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

Access: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain circumstances.
Restriction: Request limitation of how we process your data.
Objection: Object to processing based on legitimate interests or direct marketing.
Data Portability: Receive a copy of your data in a machine-readable format.
Withdrawal of Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise these rights, please contact us at info@eveinc.ca. We will respond as required by applicable law.

15. CALIFORNIA PRIVACY RIGHTS (IF APPLICABLE)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other state privacy laws, such as the right to:

Know what personal information is collected and how it is used or disclosed.
Request access to and deletion of your personal information.
Opt out of the sale (or “sharing” for cross-context behavioral advertising) of personal information.

We do not “sell” personal information for monetary or other valuable consideration. If you wish to exercise any of your rights under California law, please contact us at info@eveinc.ca.

16. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without appropriate parental or guardian consent. If we learn that we have collected personal data of a child without valid consent, we will take steps to delete such information promptly. If you believe that a child has provided us with personal data without parental consent, please contact us immediately at info@eveinc.ca.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of this page. If we make material changes, we will provide notice through the Services or by other appropriate means. Your continued use of our Services after any update to this Privacy Policy indicates your acceptance of the changes.

18. CONTACT US

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us:

EVE
EVE INC.
Ontario, Canada, L0R1E0

Contact Email: info@eveinc.ca

We will endeavor to respond to your inquiry in a timely manner in accordance with applicable laws.